From first message to follow-up.
Get in touch
Message us with your name and what is bothering you.
Pick a time
We confirm a time and the right doctor, and send you the details for your online consultation.
Consultation
Time to talk, a careful assessment and a plan you understand, all from home.
Follow-up
A follow-up consultation, available once a week, to see how you are doing.
A few things that help your doctor help you.
Keep what you have handy, even if it seems unimportant. Old papers often answer new questions.
- Previous prescriptions and discharge summaries
- Recent blood tests, scans or ECG reports
- All medicines you take now, including supplements
- Known allergies to medicines or food
- Your BP or sugar readings, if you track them at home
- A quiet spot and a stable internet connection
What an online consultation can and cannot do.
Online consultations suit most everyday concerns. Some situations need an in-person examination, tests or emergency care.
Most everyday concerns
- New symptoms such as fever, cough, acidity or headaches
- Follow-ups for diabetes, high blood pressure and thyroid
- Reviewing blood tests and other reports
- Second opinions on a diagnosis or treatment plan
- Prescriptions, when appropriate, under India's Telemedicine Practice Guidelines
When we will guide you elsewhere
- Emergencies: chest pain, breathing difficulty, fainting, one-sided weakness or a seizure. Call 112.
- Concerns that need a physical examination or procedure
- Medicines that cannot be prescribed online
- Conditions that need a specialist we do not yet have
Online consultations, clearly explained.
Answers about consulting a general physician online, fees, reports, prescriptions and when to go to a hospital instead.
All questionsCan I get a prescription through an online consultation?
When it is appropriate, the doctor can prescribe as allowed under India's Telemedicine Practice Guidelines. Some medicines cannot be prescribed online, and some conditions need an in-person assessment first.
Can I have a follow-up with the same doctor?
Yes. Follow-up consultations are available once a week, so your doctor can see how you are responding and adjust your treatment.
What should I prepare before an online consultation?
Keep your previous prescriptions, recent reports and a list of the medicines you take ready. Find a quiet spot with a stable internet connection, and note when each symptom began.
How do I book an appointment with a general physician?
Message us on WhatsApp, email contact@roohmindcare.in or write to us on Instagram with your concern. We confirm a time and send you the details for your online consultation.
